Terms and Conditions
USE OF THIS WEBSITE
aim to ship your order the next working day however as I may be out
fishing or testing lures this is not always possible. Please contact me
if you require a lure urgently. Orders placed before 7am will normally be posted the same day.
UK Flat rate and free shipping to UK addresses is via Royal Mail 1st Class.
First Class Signed For is Royal Mail guaranteed next day delivery
before 1:00pm (Tuesday to Friday only) and needs to be signed for.
Please remember to order before 7am for next day delivery.
for The Netherlands will be sent via Royal Mail either 1st Class or
International Tracked and Signed depending on the size.
Republic of Ireland postage is Royal Mail International Standard and delivery aim is 3 to 5 working days.
Depending on which delivery you selected orders may be delivered in separate packages.
Please ignore the weights given when calculating postage.
Please contact me if delivery to your location is not available at checkout.
All claims for non-delivery must be made within 14 working days from us dispatching your order.
I do my best to ensure accuracy of information such as weights and colours but these are not guaranteed and patterns may change slightly depending how I feel when I am painting the lures.
All items are hand made by myself to the highest standard achievable however there may be slight over spray on the paintwork and/or minor blemishes in the epoxy coating. Where I deem over spray and or epoxy coating blemishes excessive the item will be offered at a discounted price under the "Lures with Character" category.
The website shows our current stock and only items in stock are available for ordering, should any errors occur I will contact you ASAP. Please email me if you require an item that is shown as out of stock.
PRICES and VAT
All prices are in £ Sterling and inclusive of VAT at the current rate.
Registering is not compulsory doing do will enable you to
keep a "Wish List", sign up to the newsletter and complete orders
faster. Your order confirmation email is confirmation we have received your order, your order despatch email is confirmation your order has been accepted.
Under the "The Consumer Contracts Regulations 2013" you have the right to cancel your order and we will accept cancellations up to 30 days from the day the order was delivered to your requested delivery address, you must inform us within 14 days of receipt of the goods if you wish to return them.
Any items returned due to change of mind must be unused and in the same condition as received.
Return postage will only be refunded for damaged or faulty items and will be based on the cheapest delivery method available, any cost of premium postal services is non-refundable.
For items listed as "Lures with Character" section the stated condition with the product cannot be classed as a fault if the product is returned.
If an item arrives damaged or is incorrect in any way please contact me within 14 days of receipt.
Your are requested to use our online returns form but are welcome to simply post your return to:
25 Roman Road
Please include your name and address, order number and reason for return.
DUTIES AND TAXES
For overseas orders any duties or taxes due are the sole responsibility of the purchaser. If the purchaser refuses to pay the duties/tax it is then the purchaser is responsible for all return postage costs.
Acceptance of these Terms will not affect your statutory
rights. E&O E.
This website is run by Carl Harrison trading as Loz Harrop Lures.